Frequently Asked Questions

We’ve answered the most common questions about Mission Main Street Grants®. If your question isn’t here, contact us.

PROGRAM FAQS

What is Mission Main Street Grants?

Mission Main Street Grants is a grant program by Chase to award twenty (20) small businesses with grants of $150,000. See the Program Rules for details.

What is the Program Timeline?
Application Period and Voting Begins: September 3, 2014, 12:01 a.m. ET
Application Period Ends: October 3, 2014, 11:59:59 p.m. ET
Voting Period Ends: October 17, 2014, 11:59:59 p.m. ET
Grant Recipients Announced: January 2015
What are the Program Rules?

The Program Rules provide the Grants program details and include the eligibility requirements for applying for the Mission Main Street Grants. See the Program Rules for details.

What is the Grant?

Chase will award twenty (20) small businesses individual grants of $150,000 to help grow their business. See the Program Rules for details.

How many Grant Recipients are there?

Chase will award twenty (20) small businesses individual grants of $150,000 to help grow their business. See the Program Rules for details.

ELIGIBILITY FAQS

Who may apply for the Grant?

Any for-profit only small business organization, organized and located within the fifty (50) United States or the District of Columbia, which has been actively engaged in its current business activity for at least two (2) consecutive years immediately preceding the Launch Date of the Program, employs less than one hundred (100) year round full-time employees and meets the criteria set forth in the Program Rules may apply. View complete Program Rules for more information about requirements for eligibility for the Grant.

Is a non-profit eligible for this Grant?

This Grants Program is for “for-profit” businesses only.

Is an online-only business eligible for the Grant?

You may apply, as long as your business meets the criteria set forth in the Program Rules.

Can a start up business or a business that need funds for their business plan apply?

You may apply as long as business has been in-market with a product or service available to the public as a sole proprietor, partnership, corporation or the equivalent on a non-exclusionary basis and the business has been actively engaged in this activity for at least 2 consecutive years or twenty-four (24) consecutive months immediately when the application period begins on September 3, 2014. View Program Rules for more information about eligibility requirements.

Does my business have to be registered or incorporated for at least 2 years to apply?

No, your business doesn’t have to be registered or incorporated for at least 2 years to apply. However, business must be in-market with a product or service available to the public as a sole proprietor, partnership, corporation or the equivalent on a non-exclusionary basis and the business has been actively engaged in this activity for at least 2 consecutive years or twenty-four (24) consecutive months immediately preceding the Launch Date of the Program. View Program Rules for more information about eligibility requirements.

Do my chances of receiving a grant increase if I get more than 250 votes?

No. Any votes over the 250 requirement do not influence the judges’ OR panel of judges' evaluation of your Application.

APPLICATION FAQS

How do I change my password?

You can change your password by following these steps:

  1. Make sure you SIGN IN
  2. Edit your PASSWORD, under REGISTRATION SETTINGS via MY APPLICATION section on the Program Website.
  3. Enter current password you used when you signed up for the Mission Main Street Grants program.
  4. Enter your new password.
  5. Confirm your new password.
  6. Click the CHANGE PASSWORD box.
I forgot my password.

You can reset your password by following these steps:

  1. Go to FORGOT PASSWORD page (https://www.missionmainstreetgrants.com/forgot-password)
  2. Enter your username and click the “Send” button. We will send instructions for resetting your password to the registered email address
  3. Check your inbox for an email from the Program and follow the listed instructions in the email to reset your password. If you do not receive an email from the Program, please use the CONTACT US link on the Program Website.
How do I access my Application?

You can access your Application from the Program Website via the MY APPLICATION section, once you SIGN IN.

Can I save the Grant Application and finish it later?

Yes, you can save the Grant Questionnaire and finish it later. Once the Grant Questionnaire is submitted, you will not be able to go back and edit the Grant Questionnaire.

How do I update or change my business profile?

You can change your Business Profile during the registration period or until the Grant Questionnaire is submitted. Once the Grant Questionnaire is submitted, you will NOT be able to change the following information under Business Profile:

  • Owner’s Name
  • Business Phone Number
  • Business Address
  • Business Name
  • Type of business entity
  • State of certification
  • Number of employees
  • Number of Years in Business

NOTE: Once you submit the Grant Questionnaire, CONTACT US with any material changes to your business information.

My business plan includes confidential and trade secret information, how might these be compromised if I applied for this grant?

You should NOT include any confidential, proprietary, and competitive or trade secret information that you wish to keep confidential. Please review the Program Rules for more information.

What is the deadline for submitting the Application?

The deadline for submitting the Application is October 3, 2014 at 11:59:59 ET.

Can I make changes to my Questionnaire after submission?

Once the Grant Questionnaire is submitted, you will not be able to edit the Grant Questionnaire.

Can I make changes to my Business Profile after I submit the Grant Questionnaire?

Once the Grant Questionnaire is submitted, you will NOT be able to change the following information under Business Profile:

  • Owner’s Name
  • Business Phone Number
  • Business Address
  • Business Name
  • Type of business entity
  • State of certification
  • Number of employees
  • Number of Years in Business

NOTE: Once you submit the Grant Questionnaire, CONTACT US with any material changes to your business information.

The Submit Questionnaire button won’t work?

If the Submit Questionnaire button is not active, you may be missing some required information from your application. Please look it over and be sure all details are filled in. Once the Grant Questionnaire is submitted, you will not be able to edit the Grant Questionnaire.

Can I add images or videos to the Application?

The application does not allow you to add images or videos; however, you are encouraged to share information you believe is relevant through links to your website, YouTube, Facebook or Twitter pages.

How do I know if my Application has been received?

Within 48 hours of your Grant Questionnaire submission, you should receive a confirmation email from Mission Main Street Grants. Or you can check the status of your application under MY APPLICATION section on the Program Website. If we received your submitted application, you will see “Your Grant Application: 100% complete”.

NOTE: In addition to submitting your application, you must also receive 250 votes to be considered for a grant.

Is there someone who can help me fill out my Application?

We don’t provide any help with filling out the Application. If you are facing technical difficulties or have content-related questions that are not answered through this FAQ page or Program Rules, CONTACT US.

Questionnaire FAQS

What are the Application Questionnaire requirements?

Each Small Business must answer all five (5) required essay questions listed below. Each question must be answered in 1,000 characters or less, which will be used to help determine whether the Small Business may be awarded a Grant. The Small Business may include any information the Small Business deems relevant; however, the Small Business should not include any information the Small Business wishes to keep confidential. The Small Business’ responses may not contain Prohibited Content. See Program Rules for more details. The Grant Questionnaire is composed of the below questions:

  1. Tell us about your business and what makes it unique. Please provide a general description of your product, customers, competitive landscape and overall performance.
  2. What inspired you to become an entrepreneur? Describe both your greatest achievements and biggest challenges.
  3. How is your business involved with the community you serve? Examples include: giving back to the community, sourcing locally and/or contributing to economic development via hiring.
  4. What would a $150,000 grant mean to your business and how will you utilize the funds? Please be as specific as possible.
  5. What are your short-term (1-2 years) and long-term growth plans for the business? How will this grant contribute to your plan?

Remember to SUBMIT your completed questionnaire by clicking on the SUBMIT QUESTIONNAIRE button. The deadline for submitting the Application is October 3, 2014 at 11:59:59 ET. Your Application will not be received by us until you click SUBMIT. Once you submit your application, you will not be able to edit the grant questionnaire and business information. CONTACT US with any material changes to your business information.

Voting FAQS

Who can Vote for a Grant Recipient?

Anyone who has a Facebook account can vote for any participating business.

Where do my customers go to Vote for my business?

You can share your direct URL to your BUSINESS PROFILE with your customers to vote for your business. They can also visit the www.missionmainstreetgrants.com website and search for your business by name, or zip code. In order to vote, voters will be asked to login with their Facebook account.

What is the voting process?
  • Go to www.missionmainstreetgrants.com
  • Search for your favorite business by business name, city or zip code
  • Click the VOTE NOW button next to the business name

NOTE: You will be asked to login using your Facebook username and password if you are not already logged into Facebook.

Is a Facebook account required for voting?

Yes, a Facebook account is required for voting. Voters must have an active Facebook account to authenticate their Votes.

Are customers and fans limited to vote for businesses in their local communities?

Anyone can search and vote for any small business that applied on the Program Website across the United States. Eligible Voters may vote an unlimited number of times but only once for each Small Business.

Where can I find a list of the businesses that Applied in the Program?

Mission Main Street Grants does not have a list of businesses to share/view. You can search for businesses using business name, city or zip code.

VOTING RULES FAQS

Can I offer a coupon, gift, raffle item, donation to charity etc. to my customers and fans to encourage them to vote?

No, you may not entice others to vote by offering any type of consideration, gift, award, bribe or inducement, including merchandise, cash, online currency, discounts, lottery, vote trading or anything deemed to have value in exchange for votes, including donations to charity; non-compliance may result in Removal from the Program (as defined in the Program Rules) and this applies to anyone doing the same on your behalf.

Can I ask other merchants to vote for me or trade votes?

Soliciting others for votes or sending spam related to voting is not within the spirit of the Program and Small Businesses may be subject to Removal from the Program (defined in the Program Rules) if it is determined that they have participated in any such activities. Vote-trading is also prohibited by the Program Rules.

Choosing the Grant Recipients FAQS

How are Grant Recipients selected?

All completed and SUBMITTED applications that received at least 250 valid votes will continue onto the selection phase. During the selection phase, the eligible Small Business Applications will be reviewed by Chase and its representatives and by the panel of judges, based on the Criteria (defined in the Program Rules). See the Program Rules for details.

Who are the panelists selecting Grant Recipients?

More information about the panelists can be found in the PANELISTS section on the Program Website or www.missionmainstreetgrants.com/panelists.

AWARDING THE GRANTS FAQS

Do Grant Recipients need to pay taxes on Grants received?

Yes. Payment of Federal, State and Local taxes and fees due, if any, are the sole responsibility of the Grant Recipient. See the Program Rules for details.

OTHER FAQS

What if I have a question?

For all general inquiries about the Program or for additional questions that are not answered through this FAQ page, kindly contact Chase from the Program Website via the Contact Us section.