Frequently Asked Questions

We’ve answered the most common questions about Mission Main StreetSM Grants. If your question isn’t here, contact us.

program FAQs

What is Mission Main StreetSM Grants?

Mission Main StreetSM Grants is a grant program by Chase to award twelve (12) small businesses with grants of $250,000. See the Program Rules for details.

What is the Program Timeline?
Application Period and Voting Begins: October 1, 2013, 12:01 a.m. ET
Application Period Ends: October 31, 2013, 11:59:59 p.m. ET
Voting Period Ends: November 15, 2013, 11:59:59 p.m. ET
Grant Recipients Announced: Early January 2014
What are the Program Rules?

The Program Rules provide the Grants program details and include the eligibility requirements for applying for the Mission Main StreetSM Grants. See the Program Rules for details.

What is the Grant?

Chase will award twelve (12) small businesses individual grants of $250,000 to help grow their business. See the Program Rules for details.

How many Grant Recipients are there?

Chase will award twelve (12) small businesses individual grants of $250,000 to help grow their business. See the Program Rules for details.

eligibility FAQs

Who may apply for the Grant?

Any for-profit only small business organization, which has been actively engaged in its current business activity for at least two (2) consecutive years immediately preceding the Launch Date of the Program, employ less than one hundred (100) year round full-time employees and meets the criteria set forth in the Program Rules may apply.

Is a non-profit eligible for this Grant?

This Grants Program is for “for-profit” businesses only.

Is an online-only business eligible for the Grant?

Yes, as long as your business meets the criteria set forth in the Program Rules.

Does a SSN qualify instead of my TIN or EIN?

Sole proprietorships may use their SSN to be eligible.

Can a start up business or a business that need funds for their business plan apply?

Yes, if your business or you meet the criteria set forth in the Program Rules and have been actively engaged in its (or your) Current Business Activity (as defined below) for at least two (2) consecutive years immediately preceding the Launch Date. “Current Business Activity” means being in-market with a product or service available to the public as a sole proprietor, partnership, corporation or the equivalent on a non-exclusionary basis and the business has been actively engaged in this activity for at least two (2) consecutive years or twenty-four (24) consecutive months immediately preceding the Launch Date of the Program. Current Business Activity does not include research and development prior to in-market activity. See Program Rules for details.

Can a business owner who has been actively engaged in business activity, but their business has not been registered or incorporated for at least 2 years apply?

Yes, if you have provided a product or services for at least 2 consecutive years. “Current Business Activity” means being in-market with a product or service available to the public as a sole proprietor, partnership, corporation or the equivalent on a non-exclusionary basis and the business has been actively engaged in this activity for at least two (2) consecutive years or twenty-four (24) consecutive months immediately preceding the Launch Date of the Program. Current Business Activity does not include research and development prior to in-market activity prior to the two year activity. See Program Rules for details.

Can a microbrewery, vineyard, etc. be eligible for a Grant?

As long as your business does not promote or suggest the underage or illegal use of alcohol and meets the criteria set forth in the Program Rules, you are eligible to apply for the Program.

Do I need to continue to get more votes if I have 250?

No, you do not need to continue to get more votes if you have received 250 votes. Any votes over the 250 mark do not influence the Panelist evaluation of your Application.

application FAQs

How does the business apply for the Grant? Or How do I apply for the Mission Main StreetSM Grants Program?

The application process for the Mission Main StreetSM Grants Program is laid out below:

  1. Visit the program website and click the APPLY NOW box.
  2. Create an account.
  3. Complete business profile and submit grant questionnaire before October 31, 11:59 PM ET.
  4. Tell your customers to help you get 250 votes before November 15, 11:59 PM ET.

More information about the application process can be found in the Program Rules.

How do I create an account?

Visit the Program Website and click APPLY NOW. Create a “Small Business Account” by providing an email address for the Small Business that will become the Small Business’ User ID and create a Password. You will receive an email indicating the Program’s receipt of your request to create a Small Business Account and requiring you to verify your email address for the Small Business Account. If you do not receive a verification email (please check the email contact’s spam folder) within 24 hours, please contact Chase by using the CONTACT US link on the Program Website.

Can I nominate a business to apply for a Grant?

No. But you should encourage your favorite businesses to apply to the Mission Main StreetSM Grants Program at www.missionmainstreetgrants.com.

How do I change my password?

If you wish to change your information for security purposes, you can reset your password in a few easy steps:

  1. Edit your PASSWORD, under ACCOUNT INFORMATION via MY ACCOUNT section on the Program Website.
  2. Enter current password you used when you signed up for the Mission Main StreetSM Grants Program.
  3. Enter your new password.
  4. Confirm your new password.
  5. Click the CHANGE PASSWORD box.

I forgot my password.

If you are having trouble signing in to your account or wish to change your information for security purposes, you can reset your password in a few easy steps:

  1. Visit the forgot your password page.
  2. Enter the email address you used when you signed up for the Mission Main StreetSM Grants Program in the ‘Email’ field and click the “Send” button.
  3. Check your inbox for an email from the Program and follow the listed instructions in the email to reset your password. Your new password must be a minimum of six characters in length.

I never received my registration verification email and can’t apply. What do I do?

First, ensure that the verification email was not filtered to your spam/ junk tank. If not, then go to the sign in page of MissionMainStreetGrants.com website, click on the link “Resend verification email” and follow the instructions. You may need to contact your web/ email provider to make sure our email (noreply@missionmainstreetgrants.com) is on your trusted sender list.

How do I update or change my account information?

You can update or change your account information, such as email address, business name, etc., by going to the Mission Main StreetSM Grants Program Website and logging in to your account. Once you’ve signed in, go to the MY ACCOUNT section. Your most-recently saved account information will open for your editing/updating.

How do I access my Application?

You can access your Application from the Program Website via the MY ACCOUNT section.

Can I save the Application and finish it later?

Yes, you can save your Business Profile and your answers to the Grant Questionnaire and finish it later. Remember to Submit your completed questionnaire by clicking on the SUBMIT QUESTIONNAIRE box. Unsubmitted Questionnaire will not be entered into the Program. Once submitted, you cannot edit your Questionnaire.

How do I update or change my business profile?

You can update or change your business profile, by going to the Mission Main StreetSM Grants Program Website and logging in to your account or sign up for a new account if you are a new user. Once you’ve signed in, go to the MY ACCOUNT section. Your most-recently saved business information will open for your editing/updating. You can update this any time before 11:59:59 ET on October 31st, 2013.

My business plan includes confidential and trade secret information, how might these be compromised if I applied for this grant?

As per the Program Rules, all Application information including your Questionnaire and any additional information you provide will be used by the Panel to determine Grant Recipients and may also be disclosed to the public (including by posting on the Program Website) in connection with the Program and will not be held in confidence. Do not include any confidential, proprietary, competitive or trade secret information you wish to keep confidential.

What is the deadline for submitting the Application?

The deadline for submitting the Application is October 31, 2013 at 11:59:59 ET.

Can I make changes to my Questionnaire after submission?

No. You cannot make changes to Questionnaire after you submit it.

The Submit Questionnaire box won’t work?

If the Submit Questionnaire box is not active, you must be missing some required information from your application. Please look it over and be sure all details are filled in.

Can I add images or videos to the Application?

Unfortunately, no you cannot upload photos or videos with your application.

How do I know if my Application has been received?

Within 48 hours of your Application submission, you should receive a confirmation from Mission Main StreetSM Grants. Or you can check the status of your application under MY ACCOUNT section on the Program Website. If we received your submitted application, you will see a check mark under “Your Status”.

Is there someone who can help me fill out my Application?

If you are facing technical difficulties or have content-related questions that are not answered through this FAQ page, contact Chase from the Program Website via the CONTACT US section or www.missionmainstreetgrants.com/contact.

questionnaire FAQs

What are the Application Questionnaire requirements?

Each Small Business must respond to all five (5) required essay questions below, in 500 characters or less for each question, which will be used to determine whether the Small Business may be awarded a Grant. The Small Business may include any information the Small Business deems relevant. The Small Business’ responses may not contain Prohibited Content. See Program Rules for more details.

  1. Tell Chase about the Small Business; how successful it is and what makes it unique?
  2. Describe the talent on the Small Business team and how they make the business successful.
  3. How is the Small Business involved with the community it serves?
  4. What inspired you to start your business?
  5. What would a $250k grant mean to the Small Business’ plan and how will the funds be utilized to ensure the Small Business’ long-term growth and stability?

Am I allowed to share the content of my Application / Questionnaire to motivate my customers to vote?

You may share the content of the Application/Questionnaire with your customers.

consumer/customer participation FAQs

Who can Vote for a Grant Recipient?

Anyone can show their support by public voting using Facebook. Businesses must receive at least 250 Votes to be eligible for the Grant.

Where do my customers go to Vote for my business?

You can share your direct URL to your business profile with your customers to vote for your business. They can also visit the www.missionmainstreetgrants.com website and search for your business by name or zip code. In order to vote, consumers will be asked to login with their Facebook account.

How do I encourage my customers to vote for my business?

You may tell your customers, friends and neighbors about the Program and direct them to the Program Website to vote for your business. You are encouraged to share information you believe is relevant through links to your website, YouTube, Facebook or Twitter pages or accounts, by utilizing the Social Media Toolkit provided on MY ACCOUNT page.

Do consumers Vote for a Grant Recipient?

Consumer, customer and fans Vote for small businesses to help them reach at least 250 Votes to become eligible for the grant.

How do consumers participate?

Consumers participate in the Program by Voting for their favorite small business. Consumers can view the list of the small businesses that have applied for the Program and Vote for their favorites. Consumers may vote an unlimited number of times but only once for each small business. Businesses must receive at least 250 Votes to be eligible for a Grant.

What is the consumer voting process?

To vote for your favorite business, consumers must first visit the Mission Main StreetSM Grants site and log in with your Facebook account. There is no other log in option besides Facebook. Once logged in, you can search for your favorite business and Vote.

How do I log in using Facebook Connect?

You must first visit the Mission Main StreetSM Grants site and log in with your Facebook account. There is no other log in option besides Facebook. Once logged in, you can search for your favorite business and Vote.

If you are already logged into Facebook on your computer:

  • Once you search for your favorite small business and enter either the business name or zip code, you will be logged into the Mission Main StreetSM Grants site via Facebook Connect
  • A permissions screen from Facebook will appear
  • The Mission Main StreetSM Grants site will utilize your Facebook credentials for sharing your actions on the site to the Facebook newsfeed
  • No information will be posted automatically but you will have the option to share your Vote(s) in your Newsfeed

If you are not already logged into Facebook on your computer:

  • Once you search for your favorite small business and enter either the business name or zip code, the Mission Main StreetSM Grants site will prompt you to log into Facebook
  • Once you log in with your Facebook credentials, you will see a permissions screen from Facebook.
  • The Mission Main StreetSM Grants site will utilize your Facebook credentials for sharing your actions on the site to the Facebook newsfeed
  • No information will be posted automatically but you will have the option to share your Vote(s) in your Newsfeed

Is a Facebook account required for voting?

Consumers must have an active Facebook account to verify their Votes using Facebook Connect.

Are customers and fans limited to vote for businesses in their local communities?

No. Anyone can vote for any small business that applied and is listed on the Program Website across the United States.

Where can I find a list of the businesses that Applied in the Program?

You can search for businesses using name or zip code.

voting rules FAQs

Can I trade votes?

No, you may not entice others to vote by offering any type of consideration, gift, award, bribe or inducement, including merchandise, cash, online currency, discounts, lottery, vote trading or anything deemed to have value in exchange for votes, including donations to charity; non-compliance may result in Removal from the Program (as defined in the Program Rules).

Can I ask other merchants to vote for me?

Soliciting others for votes or sending spam related to voting is not within the spirit of the Program and Small Businesses may be subject to Removal from the Program (defined in the Program Rules) if it is determined that they have participated in any such activities.

Am I allowed to offer a coupon, gift, raffle item, donation to charity etc. to my customers and fans to encourage them to vote?

No, you may not entice others to vote by offering any type of consideration, gift, award, bribe or inducement, including merchandise, cash, online currency, discounts, lottery, vote trading or anything deemed to have value in exchange for votes, including donations to charity; non-compliance may result in Removal from the Program (as defined in the Program Rules).

choosing the grant recipients FAQs

How are Grant Recipients selected?

At the end of the Application Period, if the Small Business has submitted a complete Application and, at the end of the Voting Period, the Small Business received at least 250 valid votes the eligible Small Businesses will continue onto the selection phase. During the selection phase, the eligible Small Business Applications will be reviewed by Chase and its representatives and by several notable small business executives including senior executives of Chase based on the Criteria below. Members of the Panel may change at any time without notice. Any interference with the members of the Panel designed to cause a panelist to select, or not select a Small Business as a finalist will be cause for Removal from the Program. See the Program Rules for details.

Who are the panelists selecting Grant Recipients?

More information about the panelists can be found in the PANELISTS section on the Program Website or www.missionmainstreetgrants.com/panelists.

awarding the grants FAQs

Do Grant Recipients need to pay taxes on Grants received?

Yes. Payment of Federal, State and Local taxes and fees due, if any, are the sole responsibility of the Grant Recipient. See the Program Rules for details.

Do these Grants need to be repaid?

No, the Grants are not intended be repaid.

What will Google provide Grant Recipients?

Google will provide each of the twelve (12) Grant Recipients with one Google Chromebook Pixel laptop and a trip to Google’s offices in California. See Program Benefits for more details.

What is the trip to Google?

Google will provide each of the awarded twelve (12) Grant Recipients and two (2) employees with a trip to Google’s offices in California for an exclusive two-day workshop for small businesses with Google experts. Restrictions apply. See Program Benefits for more details.

other FAQs

Who do I call if I have questions?

There is no telephone support for Mission Main StreetSM Grants. For all general inquiries about the Program contact Chase from the Program Website via the CONTACT US section or www.missionmainstreetgrants.com/contact.

None of these FAQs answer my question. Is there someone I can speak to or email?

Kindly contact Chase from the Program Website via the CONTACT US section or www.missionmainstreetgrants.com/contact, if you have not found a response to your questions and we will be more than happy to help.